Turn Off Antivirus — It might be possible that your antivirus is restricting the files to be download at your system through Gmail account. Try to turn Off the antivirus settings temporarily from Antivirus Settings. If you have enables many lab settings, turn off a few settings might fix attachment issue. The following are the steps to Disable Labs Settings in Gmail. Following are the simple steps to disable these settings:. Note: There is a good chance that by following it you might be able to resolve your problem.
However, if the problem still persists, then we highly recommend using method 1 as a solution. To resolve such a problem, we have provided two solutions, the first solutions guarantee to work, whereas solution two might work unknown error might also be a problem. Also, the file DOES download, and is the right size. It just won't unzip. Turn Off Windows Firewall. Windows Firewall can also prevent email attachments from downloading. If your Firewall is on, try to disable it.
Margery Collins's Ownd. Android email does not download attachments. We use the Samsung email app for exchange it is a lot better than the Gmail app. Not helpful per say but there are more settings and option like download attachments only on WiFi within the app. I have already tried the samsung app. I don't know if you still encounter the problem, but in my case it was caused by my adblocker Block This!
I couldn't download attachments from either Google Drive app or Gmail, but it worked after i whitelisted them in my adblocker app. To continue this discussion, please ask a new question. Adam CodeTwo. It looked cut off already, and it was clear that the attachment was not downloaded properly to the device. Emails take the following way if you download them using a third-party program on a device you use:.
Things can go wrong when the email is downloaded on your device. The best way of finding out whether this is indeed the case, is to go to the Gmail website to find out if the file attachments are corrupt there as well, or if they are not. So, simply open Gmail in your web browser of choice, sign in to your Google account if you are not signed in already, and either browse the list of emails, or use the search to find the particular email you are looking for.
Gmail displays all image attachments, and some other formats such as documents, as inline previews. As you can see on the screenshot above, only one of the three image attachments was indeed corrupt, while the two other ones showed up just fine on Google's servers.
You can then use the download button to download the working attachments to your system. They are not linked when you open the email message in the program you are using, but it is better than nothing. Some email clients may allow you to retrieve emails again, but Thunderbird does not support the feature it seems. There is only one thing that you can do if file attachments on Gmail are corrupt as well: notify the sender about this, so that the attachments are sent again.
One thing that you can do if this happens regularly is to use Google Drive instead for storing the attachments.
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